Shipping & Return Policy

US Shipping

We offer free shipping in the US for orders of $50 and over. The $50 subtotal must be after any discounts and before tax is applied. On orders under $50, shipping fees will be calculated based on package weight and delivery address. All orders ship from our studio in Bucks County, PA.


Once you place your order, please allow between 2-4 days for processing and shipping. If you require faster attention please send a message to hello@nylskincare.com and we will do our best to accommodate. We can also arrange expedited or overnight shipping upon request. 


International Shipping

We welcome orders from our friends outside the US.  All international shipping fees will be calculated based on package weight and delivery address. 


Returns

We understand, skincare can be complicated. If you need help choosing the right products for you, we encourage you to reach out to us and we can suggest a for you. 


If you are dissatisfied with your purchase, please contact us at hello@nylskincare.com within 14 days of delivery. We will accept returns on a case by case basis, for credit or exchange on nylskincare.com. 


If you receive damaged or leaking products, please contact us at hello@nylskincare.com right away, include a photo of the damage if possible, so we can get a replacement right out to you. 




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